Shipping:

Normally, it takes 1-3 days for us to process orders. To North America and Europe, the estimated arrival time is 3-15 days. Free shipping to US, EU, Japan, South Korea and other countries. For more details check here.

Return & Refund:

We offer 14 day no hassle return & exchange service. Simply email us and send back your item to our warehouse and we can process the refund for you. We normally process your refund within 3 business days. For more details check here.

Note: For EU countries, product prices already include VAT tax.

Note:

1, Measure the insole length or foot length to choose the right size

2, Order the same size as you wear in sneakers

How To Measure Foot Length

Step 1: Stand with your heel against a wall and a piece of paper taped on the floor under your foot.

Step 2: Mark the tip of your longest toe on the paper. Repeat for both feet.

Step 3: Measure the distance from the heel edge of the paper to your toe mark with a ruler. Record both feet's measurements.

Note: When choosing shoes, select a size with an insole length 1cm longer than your larger foot measurement.

In order to minimize the return trouble due to improper size, please check the size chart before purchasing, thank you.