Returns & Exchanges Policy

Returns

You have 14 days to return items in original condition with tags. Email support@crushonretro.com to start a return and get instructions.

If there is no product quality issue, the buyer is responsible for return shipping costs. For returns due to defects or damage, we will cover the shipping cost.

Refunds

You will receive a full refund including shipping costs for damaged or poor quality items. For other returns, you will be refunded the product price only(Please note that VAT for EU countries is non-refundable and is deducted at 20% of the order amount), within 1-3 days.

Exchanges

You have 14 days to exchange items. Email support@crushonretro.com to start an exchange, return the original item, and once received, we will ship the replacement.

We do charge a shipping fee for exchanges. Please contact us for details on exchange shipping costs.

To start a return, refund or exchange, email us at support@crushonretro.com with your order number and reason. We want you to love what you purchased, so please contact us if you have any issues or questions!