Shipping:

Normally, it takes 1-3 days for us to process orders. To North America and Europe, the estimated arrival time is 3-15 days. Free shipping to US, EU, Japan, South Korea and other countries. For more details check here.

Return & Refund:

We offer 14 day no hassle return & exchange service. Simply email us and send back your item to our warehouse and we can process the refund for you. We normally process your refund within 3 business days. For more details check here.

Note: For EU countries, product prices already include VAT tax.

Note:

1, Measure the insole length or foot length to choose the right size

2,  Order 1 size smaller than you wear in sneakers

How To Measure Foot Length

Step 1: Stand with your heel against a wall and a piece of paper taped on the floor under your foot.

Step 2: Mark the tip of your longest toe on the paper. Repeat for both feet.

Step 3: Measure the distance from the heel edge of the paper to your toe mark with a ruler. Record both feet's measurements.

Note: When choosing shoes, select a size with an insole length 1cm longer than your larger foot measurement. If unavailable, choose a size at least 0.5cm longer.

In order to minimize the return trouble due to improper size, please check the size chart before purchasing, thank you.